Technical Support / Knowledge Base


FTP Programs (18)
Configure, Upload and Manage files with CuteFTP, FileZilla, FTP Voyager, SmartFTP, WinSCP and WS_FTP.
TroubleShooting (0)
How to do a TELNET on a PC (Windows) OS, Installing TELNET Client in Windows Vista.
Where do I go ? (0)
Do I need to go to my Client Area or my cPanel??
Accounting (0)
Payment Methods
Advanced (5)
Custom Error Pages, FP Extensions, Cron Job, Index Manager
Business Mail (15)
Configure and Manage your E-Mail accounts for Zimbra Business Mail
Client Area (11)
Support Tickets, CA Password, Login, Ordering, Pay Invoices, Register Domains, Billing Info,
cPanel (6)
Navigating cPanel, Changing Style, Changing Password, Contact Information, cPanel Login
Databases (14)
Create Database, Manage w/ PHPMyAdmin, Importing databases and tables with phpMyAdmin, Inserting fields into database
DNS (Name Servers) (0)
Updating Your DNS at,,,,,
Domains (6)
Subdomains, Add-ons, Parking, URL Redirects, Updating Your DNS at,
Email (Mail) (9)
Default Account, Create POP Account, Auto-Responder, Forwarding, Trace an Email Address, Using Webmail in Cpanel
Email Programs (11)
Outlook 2000, 2003 & 2007, Outlook Express, Eudora, Incredimail, Netscape, Opera, Pegasus, Thunderbird, Windows Mail
Fantastico (2)
Using Fantastico, Installing WordPress
Files (6)
Backing up Web site, Adding FTP Accounts, Using Web Disk, File Manager, Disk Usage Viewer
Hosting Record How-to (0)
Learn the difference between an A record, CNAME and others and how to set them.
Installing Software (0)
Installing Popular Software like WordPress
Introduction to Web Hosting (1)
Short overview of the different components, fundamentals and operations that come together to make web hosting work.
Joomla (18)
All things Joomla
Logs (0)
Manage Raw Logs
phpMyAdmin (14)
Importing databases and tables with phpMyAdmin, Inserting fields into database tables with phpMyAdmin, Deleting tables
Security (4)
Password Protect Directory, IP Deny Manager, Hotlink Protection
Softaculous (0)
Using Softaculous to install Software and Programs
SSL Certificates (0)
How to set up and Generate a Private Key, CSR, Install the SSl and Activate on your Domain.
Terms of Service (0)
Transferring Your Domain (0)
Transferring Your Domain from, OpenSRS,,,,, and other registers
Using my Browser (0)
They go by names like Crome, Firefox, Internet Explorer, Opera etc.
Web Hosting Glossary (0)
Glossary of Popular words associated with Web Hosti
Check if IP is Blocked, How to Unblock it from Client Area
The servers you are on run Firewall software called "CSF" for short, ( Config Server Firewall)....
.htaccess guidance
.htaccess is a special Apache file that tells your website how to function. You can edit the...
How to Add Custom HTML to Your Joomla Site
This tutorial is going to show you how to add custom HTML to your site in Joomla. For the purpose...
An Overview of the Different User Types of Joomla
This tutorial will help you understand the four different user types of Joomla and what each can...
How to Configure an Email Account in Outlook 2007
Outlook 2007 is a very popular desktop email program. It allows you to configure all your email...